CRM 4.0 Duplicate detection

There are a few oddities with the duplicate detection and how delays in when it updates its internal list of “duplicates to check” by running the MatchCode system jobs can cause unpredictable results.

• If you enter a phone number for a contact and then enter the same phone number immediately afterwards for a different contact CRM may not have run its "matchcode" job yet to update its internal duplicates list that runs every 5 minutes and not detect the duplicate. Entering the phone number, waiting > 5 minutes and then trying the same phone number for a different client should allow CRM to "catch up" and detect the duplicate
• Duplicate detection popup appears but list the “potential duplicates” in the bottom section of the popup as “None”. This happens occasionally when a record is flagged for deletion but the Async windows service has not cleared it down yet. This is a timing issue that should not happen regularly....

This mostly showed up when our customer was testing and Contacts and Accounts were being added/updated/deleted in quick succession.

Sony VAIO integrated memory card reader upgrade

If your VAIO (or any other laptop) doesn’t recognise SD cards over 2GB and SDHC cards then this Vista driver upgrade will sort it out for you.

Dell, HP, Gateway and many others all use the same Texas Instruments Integrated FlashMedia Controller which appears as “Texas Instruments PCIxx12 Integrated Flash media controller” in the device manager.

I couldn’t find a VAIO drive update that worked but this one from HP did the trick. The only downside is that the memory stick drive does not appear any more but I never used this anyway.

Its now recognising a number of different 4GB SD cards and 16GB SDHC cards.

All the details on possible drivers for your machine are available on this forum thread

MWG Atom Life Upgrade to Windows Mobile 6.1

I was feeling brave so decided to upgrade my MWG Atom Life phone to a unofficial custom build as mentioned in this post.

My phone is now running Version 6.1.0.9 by Medkid who has done a great job. There are plenty of new utilities in the programs and everything seems to work

The new “Instant Messaging like” threaded view of SMS messages in WM 6.1 is great but I tend to agree with Paul Thurrott that the Windows Mobile platform looks like a dinosaur in comparison to something like the iPhone.

I installed the SBP Mobile Shell product which is slick but is only a thin veneer over the standard windows mobile menus and navigation and you eventually get dumped back into the tired user interface when you need to do anything