Usability - How Users Surf

If you have an hour to spare and you design web pages, I'd receommend you watch this streaming movie.

It Details the results of "listening labs" where average non-developer users navigate and expect from web pages.

"covers how users move around a site, how they scan pages, what they see and don't see, and more. You'll get the findings of hundreds of usability tests—without having to sit through them."

Non-technical, informal and vaguely humerous (I should get out more) with good examples of sites and not a hint of powerpoint poisioning

How Users Surf